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We are bonded and insured.
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We visit the client's home before the first petsitting assignment to meet the pets and receive detailed information about their care.
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We provide written literature describing services, suggestions and stated fees.
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We want to learn as much as possible about the animals in our care.
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We will exhibit courtesy and professionalism, so as to present the pet sitter and the pet-sitting industry positively.
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We have a veterinarian on-call for emergency service.
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We will conduct business with honesty and integrity, and observe all federal, state and local laws pertaining to business operations and animal care.
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We will call to confirm or have the client call to confirm that the client has returned home.
- We will show a positive attitude during the initial meeting and seem comfortable and competent in dealing with animals.
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We will be courteous, interested and well-informed.
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We do keep regular office hours and answers client inquiries and complaints promptly.
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We have a contingency plan for pet care in case of inclement weather or personal illness.
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We will provide a service-rating form for clients
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Most importantly, we will take precautions to make sure a client's absence from home is not detected because of any careless actions or disclosures by the sitter.